Data Recovery pricing can vary and is dependent on factors such as the model, its age, size and type of failure experienced. The good news is that our recovery prices are no data - no fee, this means that you only pay if you are satisfied with the results. Upon receiving your storage device one of our recovery technicians will perform a diagnosis and you will receive an estimate outlining the work that is required and any associated costs. See our full pricing here

In most scenarios complete or partial data recovery is possible from USB drives. The chances of a successful outcome are dependent on factors such as the type of failure, the amount of data, the brand / model and its age. While some rare cases of USB drives are unrecoverable our advanced tools, expertise and experience allows us to achieve the highest success rates.

USB drives are prone to multiple types of failures. This can be from repeated use over time that can create issues such as loose or broken components, electrical faults such as a short circuit or power surge and even firmware or internal faults due to failed or overheating chips. Due to the low cost of USB storage many manufactures use low quality or poorly made components that fail over time. All these faults can be the cause of your failed USB drive. Data Lab can quickly and safely identify what fault your USB media is suffering from and the best possible path to data recovery.

There are many companies offering some form of data recovery software online, others may read some "do-it-yourself" tricks online like "stick it in the freezer" or "give it a bump on your desk". We highly advise anyone that values their data to not attempt the methods above. The simple fact is that unless you are experienced you can and often will make the situation worse. We advise anyone who has a failed storage device to turn off power and bring it to Data Lab for a free diagnosis.